Maria lives in a flat on the 3rd floor with no central heating and no lift with her daughter June and grandson Jon, who suffer from a chronic personality disorder and mild cognitive impairment respectively. Maria’s pension is little and her family is having serious financial difficulties. She has multiple chronic conditions and is prescribed many different medications. Due to her worsening eyesight she is having trouble identifying the correct medication and taking the prescribed doses correctly. Despite needing help in managing her own health, she rejects social services and does not want to go to a nursing home as she feels her family will be left unprotected without her. She has no interest in digital technology and feels isolated at home.