Isabel

Isabel, a care home manager in rural Spain, is deeply committed to providing quality care to the residents. With over two decades of experience, she has a profound understanding of the needs and concerns of older adults. Recently, Isabel has been contemplating the implementation of a monitoring camera system throughout the care home. The main reasons for making this decision are the detection of emergency incidents such as falls and wandering behaviors, as well as the improvement of the quality of care to ensure the safety and well-being of the residents. Isabel recognizes the challenges associated with this decision. She understands that privacy concerns may arise among residents and their families. Furthermore, the process of installing and maintaining a monitoring camera system can be quite costly and complex, associated with bureaucratic and legal difficulties. Isabel is mindful that introducing a monitoring system may be met with resistance from certain care home staff members, especially regarding the usage and handling of the captured camera footage. To address these concerns, she promotes open communication and collaboration among the team, ensuring their full understanding of the initiative’s purpose and benefits. In her pursuit of providing the highest standard of care, Isabel aims to balance modern technology for safety with resident and personnel privacy and dignity.